Privacy Policy

Skyvertech Innovation Pvt. Ltd. ("Skyvertech", "we", "our", or "us") respects your privacy and is committed to protecting the personal information shared with us. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our services, including WhatsApp Cloud API powered communications provided through Meta Platforms, Inc.

1. Information We Collect

We may collect the following types of information:

• Personal information such as name, phone number, email address
• WhatsApp messages, message metadata, and interaction timestamps
• Business-related communication data sent through WhatsApp Cloud API
• Technical information such as IP address, browser type, and device data

2. How We Use Your Information

Your information is used for the following purposes:

• To provide and improve our services
• To communicate with users via WhatsApp using approved message templates
• To provide customer support and respond to inquiries
• To comply with legal and regulatory obligations
• To ensure security and prevent unauthorized access

3. WhatsApp Cloud API & Meta Platforms

Skyvertech Innovation Pvt. Ltd. does not sell, rent, or share WhatsApp user data with third parties except as required to operate the service or comply with legal obligations.

4. Data Sharing & Disclosure

We may share your data only in the following situations:

• With Meta Platforms, Inc. for WhatsApp Cloud API message delivery
• With trusted service providers who assist in operating our business
• When required by law, legal process, or government request
• To protect our rights, users, and platform security

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

7. User Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Withdraw consent for WhatsApp communications
• Opt out of receiving future messages at any time

8. Cookies & Tracking

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.